Empire Access Unveils Digital Customer Directory

Internet service provider transitions to online directory for listings in the communities it services

Prattsburgh, NY, February 1, 2024 – Empire Access, a Northeast fiber-based internet service provider, has transitioned its customer directory to a digital format. The directory, now available on Empire Access’ website here, provides visibility to the company’s list of business and residential customers which trust Empire Access to provide a full range of internet and related services. The directory is designed to provide an easy-to-use platform to locate Empire Access clients across the regions it serves in New York and Pennsylvania.

The new format provides a refreshed way to conveniently view Empire Access’ diverse customer list, featuring a search function and filters to narrow results to business or residential listings, which include listing names, locations, and account information. All Empire Access customers have already received notification of the change. The directory was previously only available in a printed format, and physical copies are still available to customers by request.

Empire Access is a regional fiber provider with customers across large areas of Northern Pennsylvania and upstate New York who traditionally may not have access to reliable internet. The company’s services include internet, security, phone plans, streaming, home automation, and more, which are available to residents and businesses in its growing service area. Recently, Empire Access celebrated the ribbon cutting of its Scranton, Pennsylvania, office, which fortifies its commitment to local service. All new customers will be added to the online directory when services begin.

To request a printed version of Empire Access’ director, please contact info@empireaccess.com or call (800) 338-3300.

For more information about Empire Access and its internet services, please visit: https://www.empireaccess.com.

About Empire Access:

Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access has been awarded for Best Internet Service Provider in the Southern Tier region of New York, the Southern Tier Award as well as the best FLX Award. Empire Access was named the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners.

iMPR Media Contact for Empire Access:

Ilissa Miller
iMiller Public Relations
Tel: 1.914.315.6424
Email: pr@imillerpr.com

Empire Access Media Contact:

Ethan Ball, Marketing Specialist
Empire Access
Tel: 1.800.338.3300
Email: ethan.ball@empireaccess.com