INOC’s Robust NOC Offering Ensures Maximum Uptime, Availability & Visibility into Mission-Critical Infrastructure Through Optimized Management, Monitoring & Reporting Capabilities
NORTHBROOK, IL, SEPTEMBER 11, 2013 – INOC, LLC, a 24×7 Network Operations Center (NOC) and global provider of NOC monitoring, reporting and support services, announces today the launch of its enhanced, streamlined and scalable Network Operations Center (NOC) Support Services for physical and virtualized IT environments. The enhanced solutions portfolio provides customers with a single management platform for networks, systems, public, private and hybrid cloud, virtualization, environmental and applications monitoring, and rapid incident response for issues.
INOC combines state-of-the-art software technology, highly resilient and redundant NOC infrastructure, proven processes, and expert IT staff to ensure the maximum uptime and availability of customers’ critical IT infrastructure in both the data center and the cloud. The company’s optimized NOC Support encompasses: real-time monitoring of critical infrastructure components as well as rapid incident response and resolution; extensive reporting capabilities, providing 24×7 visibility into infrastructure support activity; and operations run book development, detailing comprehensive and client-specific operational support processes for Incident Management, Problem Management and Change Management. Furthermore, INOC’s data center and cloud NOC Support Services are designed for streamlined turn-up and seamless integration with customers’ existing environments and operational tools.
“Today’s complex data center and cloud environments require support that is robust yet scalable enough to handle dynamically changing IT environments. INOC excels at providing this support at maximum service quality and cost-competitiveness,” says Prasad Ravi, CEO of INOC. “We serve as an extension of our customers’ support teams, helping keep their applications and underlying infrastructure up and running 24x7x365.”
From public, private and hybrid clouds, to custom web applications, web sites, ports, protocols, and more, INOC is a single-source provider of streamlined, scalable and comprehensive NOC support for the diverse technologies of data center and cloud providers as well as various other customers and verticals. To learn more about INOC and its enhanced NOC Support Services for data center and cloud environments, meet with the INOC team at booth #539 at the Cloud Partners Conference, taking place September 11-13, 2013 at McCormick Place in Chicago, IL.
If you cannot attend the show, but would like more information about how INOC can provide faster response and remediation of incidents for your organization, send an email to: info@inoc.com.
About INOC, LLC
INOC is a 24×7 NOC and global provider of outsourced NOC monitoring and reporting services for enterprises and carriers. From a primary NOC in Madison, WI, and a Disaster Recovery NOC near Chicago, IL, our 24×7 staff provides a hands-on approach to incident resolution. INOC proactively processes critical IT support issues and delivers timely information to improve the uptime, availability and performance of applications, servers, and networks. A client web portal, NOCVIEW4, provides extensive reporting capabilities and visibility into IT infrastructure monitoring and support activity in real-time. INOC cost-effectively integrates 24×7 NOC support into a client’s existing IT operation to deliver greater uptime. For more information on INOC and its services, send an email to info@inoc.com or call (877) NOC-24X7 (877-662-2497). You will also find additional information on our website, www.inoc.com, or by following INOC on Twitter, LinkedIn and Google+.
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MEDIA INQUIRIES:
Ilissa Miller
iMiller Public Relations for INOC
Tel: +1 866 307 2510
INOC@imillerpr.com