Kristine Kropp to Head up Planning, Development and Management of Operations and Back- office Systems
ATLANTA – March 4, 2014– FiberLight, LLC (FiberLight), an industry leader in providing high performance fiber optic network solutions, announces today the addition of Kristine Kropp as its new Executive Vice President of Service Delivery. In her new role, Ms. Kropp will be responsible for the planning, development and management of FiberLight’s operations and back-office systems.
Reporting to FiberLight’s newly appointed CEO, Paul Pierron, Kristine will provide direction and guidance for the company’s Customer Service and Sales Support Departments, implementing a number of new and revitalized internal processes and systems to improve the overall customer experience related to FiberLight’s services. FiberLight will also benefit from Kristine’s ability to bring a unique and demonstrated talent for increasing provisioning efficiency and ensuring customer satisfaction at every step of the sales, provisioning and network delivery process.
Kristine brings over 15 years of telecommunications industry experience to FiberLight, most recently managing TW Telecom’s Network Operations Center as the company’s Vice President. She has an extensive background in the procurement, sales support, finance and operations activities critical to an industry-leading provider of fiber-optic solutions, which she gained from her previous leadership roles in customer operations, general management, finance, sales support and strategic sourcing.
Kristine’s new appointment is just the most recent in a number of progressive leadership changes within FiberLight. Near the end of 2013, FiberLight hired industry veteran Larry Wilson as its new Senior Vice President of Carrier Sales. Larry, who previously worked with MCI, New Edge Networks, Brooks Fiber, Level 3 and Covad, will direct the day-to-day activities of FiberLight’s knowledgeable Wholesale Carrier Sales Group.
“These individuals bring a wealth of experience and accomplishment to the FiberLight family,” said FiberLight’s CEO Paul Pierron. “We are all excited to have their leadership and talents.”
For more information about FiberLight and its fiber-optic based network services, visit www.fiberlight.com.
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FiberLight is a premier provider of fiber-optic based, high performance networking services for telecom carriers, government, enterprise, content providers and web-centric businesses. FiberLight owns over 1,300,000 miles of robust fiber networks in over 44 key growth areas in US cities and towns within Florida, Georgia, Maryland, Texas, Virginia and Washington, D.C., offering wide area networking options at layers 1, 2 and 3 to major commercial hubs throughout the country. To learn more about FiberLight’s service offerings, visit www.fiberlight.com.
PR Contact for FiberLight:
iMiller Public Relations
Tel: 1 866 307 2510