DE-CIX DirectROUTES Service Offers Direct Access To Comcast

Customers Can Connect Over Layer 2 to Leverage Improved Network Performance With No Additional Cross Connect Fees

NEW YORK, 4 February, 2020 – DE-CIX, the world’s leading Internet Exchange (IX) operator with the fastest-growing IX in the New York metro area, announces that they have successfully deployed their DirectROUTES service and now offer unique access to Comcast, America’s largest cable TV and internet service provider, as a first network available, with others to follow. Regardless of bandwidth requirements, DE-CIX’s DirectROUTES service enables businesses to leverage connections to high-quality networks with a restrictive peering policy over an additional VLAN with no additional contract negotiations or cross connect fees.

Utilizing direct access to Comcast’s network, an opportunity only available through DE-CIX DirectROUTES, allows businesses to improve their network quality by lowering latency, augmenting control, eliminating congestion and optimizing their routing table. This service is especially beneficial for small or medium businesses that are not normally able to gain access to larger high-quality networks due to small bandwidth requirements.

Customers connected to DE-CIX’s New York and Dallas exchanges, as well as remote customers from the company’s Frankfurt, Hamburg, Munich, Dusseldorf, Marseille and Istanbul locations, can leverage fast and simple setup. Businesses that are not yet connected to the DE-CIX platform can have the service up and running in a matter of days. The DirectROUTES service is delivered under the standard DE-CIX terms and conditions and thus eliminates the need for further contracts.

“We are thrilled to offer this one-of-a-kind business opportunity to our customers,” notes Ivo Ivanov, CEO of DE-CIX International. “Since Comcast does not peer at Internet Exchanges and only offers paid peering with a limited number of large networks, this is a unique and critical opportunity for businesses to gain access to an eminent player in the industry.”

“Having a direct connection to a network the size of Comcast’s gives us a distinct advantage over other cloud providers,” said Dan Spataro, director of infrastructure operations at Linode. “DirectROUTES allows us to skip over the middleman — something unique to Linode — instantly reducing latency and improving throughput for our customers who get their Internet connectivity through Comcast. We pride ourselves on providing the best price to performance cloud in the market, and DirectROUTES plays a significant role in making this possible.”

“At Pixel Factory we were experiencing significant latency swings and packet loss to Comcast via our multiple transit providers during different days or time of day. Switching to DE-CIX’s DirectROUTES service stabilized the large latency swings and increased the bandwidth on the per stream throughput. We also saw the packet loss issue disappear. Solving this nagging problem was a couple of clicks and the magic of the DE-CIX solution. This way we streamlined our hardware requirements, reduced cross connects and port count, and provided better class of connectivity to our clients,” says Scott K. Brown, President of Pixel Factory Inc., about his experience with DE-CIX’s DirectROUTES service.

DE-CIX North America is the operator of DE-CIX New York and DE-CIX Dallas. DE-CIX New York is the region’s largest neutral IX featuring access to over 220 unique networks through a single connection. DE-CIX Dallas provides access to over 70 unique network connections. For more information about DE-CIX North America and its New York and Dallas Internet Exchange platforms, visit

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About DE-CIX

DE-CIX – the world’s leading Internet Exchange (IX) operator – provides premium interconnection services and runs more than 20 carrier and data center-neutral IXs globally. Founded in 1995, DE-CIX serves 1800+ carriers, ISPs and content networks from 100+ countries, including all leading international players in various metro markets in Europe, the Middle East, India, Southeast Asia and North America. With 8.1 Terabits per second of peak traffic, DE-CIX Frankfurt is the world’s leading Internet Exchange. For more information, please visit

Media Contact:

iMiller Public Relations for DE-CIX

Tel: +1-866-307-2510