Dear [name]:

Thank you for ordering zXc services. We have received your order and are currently provisioning your services.

[ZenFi Networks, Inc./Cross River Fiber LLC] has been designated the Provider of your zXc services in accordance with the Terms and Conditions for ZenCross Connect Services. If you have not previously provided us with a copy of your firm’s W-9 during this calendar year, please send us a copy as a reply to this email. In addition, if you believe that your firm or the services to be provided are exempt from sales taxes or other telecommunications taxes and you have not provided us with the relevant exemption certificates during this calendar year, please contact us so that we may assist you in completing such forms.

Please contact us if you have any questions.