There’s no way around it, we are living in an interesting time. As businesses across the country start to reopen, and we wait to see how these decisions affect the spread of COVID-19, Bluebird Network and the Bluebird Underground Data Center will continue to reliably provide our fiber internet, transport and data center services to our customers while taking every precaution possible to ensure our customers and employees remain safe.

Our commitment to keeping you connected is steadfast and will not wane as we continue moving forward. We will keep in communication with you, answer your questions and ensure your bandwidth needs are met. Our network, and our employees are as unique as our fiber, and will continue to be strong, ever resilient, and reliable in order to keep providing the world-class service Bluebird is known for and strives to make better every day.

It is times like these where we are so grateful to our employees for all their hard work in maintaining Bluebird’s reputation of providing a level of customer service which, as you know, is second-to-none. Despite the changes we’re working through, we continue to hear how helpful and dependable our employees have been to our customers, and nothing could make us happier.

Please do not hesitate to reach out to us if you need anything. Bluebird was founded on the principal of keeping everyone connected, and we will continue to aim for that goal. In fact, please take the time to read through the changes we’re making to better serve you, and don’t forget you can reach out to us on our website, social media, or a phone call to your Bluebird representative. Thank you for your continued support and patronage. Please stay safe and stay healthy!


Michael C. Morey
President & CEO
What's New @ Bluebird
Bluebird has made a lot of changes over the last few months, and we’re so excited to share the news with you. Here are some of the exciting things we’re chirping about at a glance:

Recognized by BroadbandNow's 2020 Internet Service Provider Awards, winning six awards in the Mid-Sized category:
  • Top 10 Fastest Business Internet Nationwide
  • Top 10 Fastest Business Fiber Service Nationwide
  • Top 3 Fastest Business Internet in Missouri
  • Top 5 Business Fiber Expansion Nationwide
  • Top 3 Fastest Business Fiber Service in Missouri
  • Top Business Internet Speeds Nationwide
Read more
  Completed a Three-Network Integration Project

Read more
  Hired Bruce Garrison as our new Chief Revenue Officer

Read more
Continued providing internet and transport services by taking the Keep Americans Connected Pledge

Read more
  Expanded our network into Joplin, MO

Read more
Bluebird News
Bluebird Network Completes Integration of the Three Networks, Positions Illinois for Continued Growth

Network Additions Mark Another Step Toward the Creation of a Super-Regional Fiber Network in the Midwest.

Bluebird Network Welcomes Bruce Garrison as Chief Revenue Officer

Former Senior Vice President of Zayo Group’s colocation segment, Bruce Garrison, joins the Bluebird team.

Bluebird Data Center Updates
We’ve been busy at the Bluebird Underground Data Center preparing for the completion of our most recent expansion project. A lot of exciting changes are on the way which will allow us to better serve our current and future customers. However, one of the biggest changes we’ve recently made is ironically small in stature – our new ProLocation product.

For customers who are looking to dip their toes into the colocation game, we wanted to provide a progressive product that would allow them a cost-effective solution for their data needs. ProLocation allows a customer to only pay for the space they need while having the flexibility to purchase more data center space as their colocation demands grow—with no long-term contract! At the base level, we provide the customer with 2 rack units within a common customer cabinet where they receive a dedicated 120V/20A power circuit and 1 Gbps of shared internet access. From there, a customer has several options to customize their colocation service by either adding more rack units as needed or taking advantage of our upgradable services, including power diversity, IP address space, on-site technical support, higher power capacity, dedicated internet access, etc.

The Bluebird Underground Data Center is evolving and innovating in many ways for the benefit of its customers. At the completion of our new $11 million-dollar expansion, our colocation facility will have Full Tier III capabilities with increased mechanical, electrical and generation abilities – allowing us to easily continue to provide our customers with a 100% uptime guarantee.

The data center is now a 6MW facility, with backup power driven by three 2MW generators, updated battery-driven UPS and three diverse utility feeds, allowing our facility to run autonomously. These impressive generators are powered by V16 Rolls Royce Engines, have 12,000-gallon diesel tanks and can go from a dead stop to power producing instantaneously.

The Bluebird Underground Data Center is also proud to state we run off nearly 40% renewable energy. The natural advantage of being located 85’ underground coupled with our environmentally friendly closed-loop water cooling system keeps the machines cool. Even better, this system adds zero waste or stress to local water infrastructure. A traditional facility of this size would normally use more than 150 million gallons of water each year. In 2019 Bluebird Underground used 60,000 gallons of water. Our facility is proud to serve our customers with the latest technical advances for their internet, transport, and data center needs, all while keeping an eye on the environment.

Behind the Network
What exactly categorizes internet service providers (ISPs) into tiers? Generally, it’s based on how ISPs obtain their internet coverage and content to distribute amongst their customers. A Tier 1 network is defined as an Internet Service Provider who connects with all other internet providers via free peering arrangements. Typically, global corporations come to mind when you discuss the who’s who of Tier 1 ISPs.

While Bluebird Network may not have global coverage, we implement the same classic behaviors and motivations of a Tier 1 Network within the Midwest Region. We’re creating a new frontier for internet networks by redefining ourselves as a Tier 1.5 internet provider - meaning we continue to utilize those Tier 1 tactics within our business practices while being given the opportunity to focus within the Midwest region. These business practices allow us the freedom to innovate and the ability to deliver unmatched customer care.

Customer Testimonial
Bluebird has the pleasure of working with customers spanning across several industries – here are some of the kind words they have to say.

Tech Electronics has been working with Bluebird Underground since they first purchased the facility. Anytime there is a change in an organization, the customers wonder what is in store. Often when acquisitions occur, quality of service goes down, and complications go up. With Bluebird, the opposite happened. From day one, the operation, stability, responsiveness, and overall operational quality had an upward trajectory.

In my experience, how an organization runs depends on the people running it. People like Greg Cantrell and Todd Murren exude a passion for excellence and customer service. They live for their customers and their actions bear that out daily. They are meticulous in their planning and implementation of systems, always keeping customers informed on maintenance that may or may not affect operations.

The facility itself is much more than a sight to behold. It is an experience. Just entering the facility and taking a tour is a powerful experience.

Tech Electronics has big plans for the future. As Bluebird Underground continues to expand, we plan to grow with them. With Greg and Todd running their operations, we expect nothing but the best for Bluebird Underground. We are proud to partner with Bluebird and work with them as they continue to take a world-class operation to even higher levels.

Michael Scott, CCNA, CCDA, RHCE, MSCE
Director of Corporate Information Technology
Tech Electronics, Inc.
Carrier Column

Bluebird Network’s Completed Fiber Expansion in Joplin, MO, Empowers Region with Fortified Broadband Capabilities

Bluebird’s growth continues with a 21-mile fiber expansion into Joplin, MO.

Industry Chatter
Michael C. Morey of Bluebird Network: How We Plan to Rebuild in The Post COVID Economy.

Our President & CEO interviewed with Charlie Katz of Authority Magazine to give encouragement and advice to other business leaders facing the challenges of COVID-19.
Disaster Recovery – How a Data Center Delivers Unmatched Protection.

By offering the best in reliability, security, location, and customer service, your data center should bring you piece of mind when it comes to disaster recovery.
The Importance of Data Centres in the Cloud Repatriation Era.

How is the presence of the cloud changing the data center market?
COVID-19 Widens the Digital Divide.

Rural areas struggle to keep up with the increasingly digital functionalities of today’s world due to lack of telecommunications services offered in their areas.

Why Bluebird?

• Flexible - We tailor our solutions to meet your needs and plans for future growth.
• Customer Focused – We want to understand your business challenges and help solve them.
• We Deliver On Time – The world’s largest communications companies trust Bluebird because we do what we say we will do.
• World-Class Infrastructure - Our network infrastructure is rapidly expanding and adheres to industry standards that ensure our superior level of service.
  Contact Us

2005 W. Broadway Bldg. A, Suite 215
Columbia, MO 65203
Phone: 1-573-777-4200
Toll Free: 1-855-BLUEBIRD

Our Services

High Capacity Transport
Data Center
  Bluebird Underground

Focus on your consumer objectives while we handle your technical maintenance at the Bluebird Underground Data Center. Our facility is a Tier III data center, offering the best in security, redundancy, reliability and customer care.

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