Position Title: Strategic Account Manager

Start Date: ASAP

Reports to: Vice President, Strategic Development


Position Summary:

The Strategic Account Manager focuses on the management of key accounts within the organization and builds strong partnerships with iMPR clients throughout the tenure of the engagement. This individual manages, executes and delegates all aspects of assigned accounts as necessary, including the development and execution of marketing campaigns, research functions, reporting, status report dissemination and leading weekly or bi-weekly status calls, customer and industry events, and all other day-to-day account management functions related to the account. The Strategic Account Manager works closely with the Vice President of Strategic Development to research, recommend and communicate various strategic account management initiatives for the client. The Strategic Account Manager also delegates specific account tasks to the Marketing Assistant who serves as a supporter on their accounts.

Essential Duties & Job Functions:

• Serve as the central Point of contact (POC) for all client inquiries and demands; respond to client inquiries quickly (all client emails must be responded to / acknowledged within 24 hours)
• Execute upon various client projects, focusing on client deliverables and maintaining / adhering to strict timelines and due dates on all requests and deliverables
• Focus on strategic oversight of account, working closely with the Vice President of Strategic Development to recommend strategic marketing / PR initiatives
• Delegate projects and requests to Marketing Assistant(s) or appropriate iMPR teams as they are received
• Ensure critical messaging has been included in all communication and expectations have been met on all writing requests
• Edit / fact-check final status report before sending to client at least 12 hours before weekly / bi-weekly status calls
• Schedule, reschedule (as needed) and lead weekly / bi-weekly status calls
• Develop strong working relationships with other iMPR teams
• Communicate tasks and their status to the iMPR team as needed
• Review, evaluate and recommend new tools, procedures or process as available
• Suggest change initiatives which will produce significant improvement in team deliverables and processes
• Fact-check and validate statements / sources
• Complete / delegate quarterly or annual marketing reports (as needed)
• Edit / fact-check documents prior to sending to client for review (even if they were edited and approved by the Content team)
• Maintain friendly, cordial relations with all clients and employees
• Maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and manager
• Build and maintain confidence, credibility and sense of PR and marketing expertise with all clients and employees
• Ability to adhere to the Core Values and Mission Statement of the Company

Knowledge, Skills and Abilities:

• Excellent communication skills, including reading and writing
• Meticulous approach to work with an eye for detail
• Ability to maintain high-quality work and meet strict deadlines
• Strong technical skills; proficiency in Microsoft® Word, Excel and PowerPoint
• Strong ability to build rapport and confidence within clients, the iMPR leadership team and subordinates
• Strong communication and leadership skills
• Ability to problem-solve quickly and effectively

Education and Experience:

• Five (5) to seven (7) years of related experience required
• Degree or diploma from a four-year university or college required
• Public Relations or Marketing experience required
• Previous experience in a customer relations or account management role required


• If you fit the aforementioned criteria and believe you are a viable candidate, please email your cover letter and résumé to jobs@imillerpr.com.

Position Title: Social Media Content Creator

Reports to: VP, Business Process Management

Start Date: ASAP

Position Summary:

This position will work with the iMPR social media team to monitor clients social presence and to create compelling and dynamic content using key social media sites such as Twitter, LinkedIn, Facebook and Google+.


Essential Duties & Job Functions:

• Draft content for external communications, blogs and social networking platforms
• Work collaboratively with colleagues across the organization to promote the goals, messages, image and awareness
• Execute new tactics to grow clients’ followers, increasing engagement and driving traffic to client websites
• Write and gather content for social media communication
• Monitor social media trends and identify key industry influencers
• Use creative means to plan, organize, and implement a range of social media programs and/or events
• Contribute to and regularly update external social sites: such as Twitter, Facebook, LinkedIn and Google+
• Develop content calendar for clients and partners
• Respond to client and iMPR stakeholders’ inquiries and comments in real time as necessary
• Listen to and monitor all social media outlets: pages, sites, blogs
• Use alerts, search and other tools to monitor for mentions
• Review, evaluate and recommend new tools, procedures or process as available

Knowledge, Skills and Abilities:

• Excellent written English, including exceptional spelling and grammar
• Meticulous approach to work and an eye for detail
• Ability to maintain high-quality work and meet strict deadlines
• Strong technical skills; proficiency in Microsoft® Word, Excel and PowerPoint
• Expert level knowledge of leveraging social media technologies

Education and Experience:

• One (1) to Three (3) years of related experience
• Bachelor’s degree or equivalent
• Writing experience a plus
• Strong awareness and understanding of the IT/telecom markets; experience within the telecommunications/IT industry is preferred

Interested candidates should email jobs@imillerpr.com with a cover letter stating their interest and attach a résumé and three writing samples demonstrating a range of writing styles, from formal and corporate, to informal and conversational.

Position Title: Social Media Community Manager

Reports to: VP, Business Process Management

Start Date: ASAP

Position Summary:

This position will work with the iMPR social media team to monitor clients social presence and to create compelling and dynamic content using key social media sites such as Twitter, LinkedIn, Facebook and Google+.


Essential Duties & Job Functions:

• Work collaboratively with colleagues across the organization to promote the goals, messages, and awareness
• Execute new tactics to grow clients’ followers, increasing engagement and driving traffic to client websites
• Monitor social media trends and identify key industry influencers
• Use creative means to plan, organize, and implement a range of social media programs
• Schedule and publish content to social sites including but not limited to: Twitter, Facebook, LinkedIn, Pinterest
• Use alerts, search and other tools to monitor for client mentions and identify opportunities for engagement
• Review, evaluate and recommend new tools, procedures or process as available
• Creating engaging content across client’s social media accounts i.e. images, text posts, videos & curated content
• Manage social media reporting and analytics processes to develop social performance
• Monitor comments and engagement on all approved social platforms
• Respond to comments and facilitate conversations with the community as necessary

Knowledge, Skills and Abilities:

• Meticulous approach to work and an eye for detail
• Strong verbal and written communication skills
• Ability to maintain high-quality work and meet strict deadlines
• High level of proficiency working with popular social media platforms such as Facebook, Twitter, LinkedIn, SlideShare, YouTube, HootSuite, etc.

Education and Experience:

• One (1) to Three (3) years of related experience, agency experience is a plus
• Bachelor’s degree or equivalent
• Strong awareness and understanding of the IT/telecom markets; experience within the telecommunications/IT industry is preferred

Interested candidates should email jobs@imillerpr.com with a cover letter stating their interest and attach a résumé and three writing samples demonstrating a range of writing styles, from formal and corporate, to informal and conversational.

Position Title: Marketing Associate

Start Date: ASAP

Reports to: Vice President, Strategic Development

Dotted Line Reports to: Strategic Account Manager


Position Summary:

iMiller The Marketing Associate supports the Strategic Account Manager on specific customers accounts. This individual provides support in all areas of the account including the development of marketing campaigns, various research functions, reporting, call notes and status report updates, customer and industry events, and all other day-to-day support functions related to the account as delegated by the Strategic Account Manager.

Essential Duties & Job Functions:

• Execute work, focusing on client deliverables
• Maintain / adhere to strict timelines and due dates on all requests as determined by the Strategic Account Manager
• Follow-up on all items pending on account, updating and reminding Strategic Account Manager daily on status of deliverables
• Take notes from all weekly or bi-weekly calls and distribute to all appropriate individuals
• Perform research (event, speakers, awards, etc.) as required by Strategic Account Manager
• Develop strong working relationships with other iMPR team members
• Communicate daily to the iMPR team regarding progress on tasks and status of deliverables as needed
• Respond to all inquiries and communications in a timely manner
• Ensure all items produced are in line with customers’ correct style, messaging and branding
• Validate statements / sources across all client deliverables
• Edit / fact-check documents, even when already reviewed by the Content team and Strategic Account Manager
• Maintain friendly, cordial relations with all clients and employees
• Maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and manager
• Build and maintain confidence and credibility with all clients and employees
• Serve as the primary account support lead and backup for the Strategic Account Manager during his or her time off
• Adhere to the Core Values and Mission Statement of the Company

Knowledge, Skills and Abilities:

• Excellent communication skills, including reading and writing
• Meticulous approach to work with an eye for detail
• Ability to maintain high-quality work and meet strict deadlines
• Ability to multi-task and thrive in a fast-paced environment
• Strong technical skills; proficiency in Microsoft Word, Excel and PowerPoint
• Strong ability to build rapport and confidence amongst the internal iMPR as well as clients
• Strong communication skills

Education and Experience:

• Two (2) years of related experience
• A degree or diploma from a four-year college or university preferred
• Public Relations or Marketing experience preferred
• Previous customer service / support experience preferred

If you fit the aforementioned criteria and believe you are a viable candidate, please email your cover letter and résumé to jobs@imillerpr.com

Position Title: Writer (Independent Contractor on Retainer) for Public Relations and Marketing Company

Start Date: ASAP

Job Description:

iMiller Public Relations (iMPR), an international public relations and marketing firm specializing in the telecommunications and technology industry sectors, seeks a talented, versatile and reliable Writer to join its Content Team as an independent contractor on a short to medium-term retainer basis.

Ideal candidates interested in joining the iMPR Content Team as an independent contractor on a short to medium-term retainer will have experience writing for the telecommunications or technology industry sectors, or be a polished and seasoned writer who can readily adapt their business writing, corporate communications, journalism, public relations/advertising or marketing writing skills to the discipline of developing telecom and technology written communications.

This is an exceptional opportunity for an early, mid-career or senior writer to secure an ongoing relationship as an independent contractor with a busy and growing public relations and marketing firm that will provide steady work to augment their overall stable of clients. Experience writing press releases, media alerts, website content, blogs, Electronic Direct Mail, and short- and long-form articles is required. A background or the ability to develop white papers and case studies is desired.

Please note that the iMPR Content Team works in a deadline-oriented environment. So our writers must be comfortable with, available and responsible to deliver assignments on 24 to 72-hour turnaround times whenever workloads or our clients’ editorial schedules demand.

As an added advantage, iMPR runs a virtual office, which means that independent contractors on retainer with the Content Team can work from any location in the country provided they possess a reliable Internet connection and are available during standard office hours by phone.

Interested candidates should email jobs@imillerpr.com with a cover letter stating their interest and attach a résumé and three writing samples demonstrating a range of writing styles, from formal and corporate, to informal and conversational.

Position Title: Editorial Business Writer
Duration: Permanent
Start Date: ASAP
Salary: Annual Salary (determined on experience)


Job Description:

iMiller Public Relations (iMPR) is seeking an experienced Editorial Business Writer with extensive writing and editing experience; experience within the telecommunications/IT industry is preferred. The Editorial Business Writer will be responsible for client deliverables including (but not limited to):

• Press Releases / Media Alerts
• Articles
• Blogs
• Website Content
• Abstracts
• Awards Submissions
• Media Pitches
• White Papers
• Case Studies
• Research Documents
• Reports
• Presentation / Other Collateral
• Datasheets
• Corporate Literature
• and more

Duties & Job Functions:

• Work with Account Managers to obtain clear guidance on client deliverables and maintain/adhere to strict timelines and due dates
• Keep track of all writing projects and deliverables for assigned accounts on personal master project tracker; provide weekly/bi-weekly updates of project status on status report update requests
• Perform interviews with iMPR customers and their clients to obtain project descriptions and critical messaging to be included
• Develop original content and tailor messages based on customer-specific messaging documents provided while keeping the target audiences in mind
• Proofread all text to ensure consistency, accuracy, flow, and logical structure
• Use correct grammar and spelling
• Ensure the text is in line with customer’s correct ‘style’
• Fact-check and validate statements/sources
• Edit / fact-check and finalize documents
• Update internal content project tracker on a daily basis

Requirements:

• Excellent written English, including exceptional spelling and grammar
• Meticulous approach to work and an eye for detail
• Ability to maintain high-quality work and meet strict deadlines
• Three to Five (3-5) years of related experience
• A degree and diploma in Communications, Journalism, English, or related subject
• Professional Journalism background / writing experience a plus
• Strong technical skills; proficiency in Microsoft^® Word, Excel and PowerPoint
• Strong awareness and understanding of the IT/telecom markets; experience within the telecommunications/IT industry is preferred

If you fit the aforementioned criteria and believe you are a viable candidate, please email your cover letter, résumé and three (3) writing samples to joanna@imillerpr.com.

Position Title: Media Relations Manager
Duration: Permanent / Contract / Contract-to-Hire Available
Salary: Annual Salary (determined on experience)
Reports to: Chief Executive Officer


Job Description:

iMiller Public Relations (iMPR) is currently seeking a Media Relations Manager. The Media Relations Manager will be responsible for general media and analyst relations. The Media relations Manager will also be responsible for the strategic positioning of client messages,  including all aspects of researching, developing and producing successful briefings and meetings for clients in order to help get their messages out to market.

Duties & Job Functions:

The ideal candidate will support both iMPR and its expansive portfolio of clients in every aspect of media relations management, including, but not limited to:

• Researching media opportunities
• Identifying and recommending interesting story angles / new developments for each client to pitch to the media; developing & pitching items to media
• Scheduling meetings with clients and media/analysts
• Researching speaking opportunities, and managing/following-up on related submissions
• Researching award opportunities, and managing/following-up on related submissions
• Preparing executive briefing materials
• Issuing internal reports on briefings as required
• Attending (via conference calls and/or in-person) briefings
• Participating on regular daily calls weekly as required
• Re-tweeting daily tweets for iMPR properties and clients
• Re-tweeting weekly blogs for iMPR and clients
• Posting news and information to LinkedIn groups
• Providing data to Project Manager for weekly reports: social media, press releases
• Maintaining iMPR’s media database

Skills/Requirements:

• Bachelor’s Degree or equivalent work experience
• Ability to execute multiple tasks in a fast-paced, deadline-driven environment
• Strong analytical skills
• Strong verbal and written communication skills
• Detail-oriented and extremely organized
• Strong technical skills; proficiency in Microsoft® Word, Excel and PowerPoint
• Strong awareness and understanding of the IT/telecom markets (experience within the telecommunications/IT industry is preferred)

If you fit the aforementioned criteria and believe you are a viable candidate, please email your cover letter and résumé to jobs@imillerpr.com

Position Title: Field Marketing Event Manager
Duration: Permanent
Start Date: $35,000-$45,000
Salary: Annual Salary (determined on experience)
Reports to: Event Producer


Job Description:

iMiller Public Relations (iMPR ) is seeking an experienced, highly-organized, detail-oriented Field Marketing Event Manager with strong project management skills and event management experience. The Field Marketing Event Manager will be responsible for planning, organizing, coordinating and promoting events for iMPR, iMPR clients with a particular emphasis on supporting the Northeast DAS & Small Cell Association (NEDAS) Regional Chapter Events across the U.S. and Canada.  Key responsibilities include, but are not limited to the following:

• Research venues, vendors
• Create and manage detailed event execution timelines with key initiatives accounted for
• Research target sponsors, customers, prospects, end-users associated with each event
• Draft and gain approval of a detailed event marketing/communications plan and work with iMPR’s Digital Marketing, Content and Social Media teams overseeing the execution and delivery of the plan
• Provide direct support to ensuring the event marketing/communications plan is being delivered to key channels
• Develop a detailed logistics plan in advance, review with team members and identify plan A, plan B and Plan C assurances to ensure a smooth event executions
• Vendor management including management of venues selected including requesting, reviewing contracts and preparing for presentation to the company’s CEO for execution
• Track sponsorship fulfillment for each event and support, as necessary, key communications to ensure sponsors receive what they expect
• Registration management and promotion
• Prepare materials for the program and communications for speakers – direct communications with speakers may be required
• Manage event orders, signage, giveaways, name badges, lanyards, and all other ancillary requirements for on-site event needs

Duties & Job Functions (In addition to the above mentioned duties):

• Collaborate with iMPR’s CEO, Event Team to ensure complete understanding of project requirements, budget expectations, resource requests and deliverables
• Research, negotiate and secure venues for specific events assigned including supporting hotels, event vendors and other resources for the event project
• Develop and maintain overall project plan and manage deliverables in a timely and effective manner with a keen attention to detail
• Communicate with clients on an ongoing basis regarding project status
• Create, update and manage specific event budgets
• Develop a marketing and communications plan to promote specific events while working with the Digital Marketing, Content and Social Media teams to execute plan
• Work with Event Producer to develop sponsorship packages, prepare materials to ensure the Event Produce is able to sell and secure sponsor spots
• Research companies and attendees to promote the targeted demographic in order to reach maximum success at each event
• Work with Content team to create effective messaging for website, invitations, press releases, prospectus materials, brochures and other communications to promote events and the events team programs
• Keep track of all event projects and deliverables for assigned events on personal master project tracker; provide weekly/bi-weekly updates of project status
• Ensure materials are drafted for external communications with sponsors, speakers, attendees, etc. for the specific events you are assigned to and ensure the messages are being delivered in a timely and effective manner
• Work with the CEO and Finance department to prepare approvals in order to execute payments and finalize budgets
• Work with Regional Chapter Heads to execute all event deliverables before, during and after events
• Execute event plan including on-site support (travel required)
• Effectively provide event wrap-up; review, analyze and provide report of each event for internal review in a timely manner and ensure it is client ready upon approval

Skills, Knowledge & Abilities

• Exceptional organizational skills and attention to detail
• Project management experience with the ability to manage multiple projects in various stages simultaneously
• Ability to communicate effectively with all levels of management
• Great problem-solving skills
• Strong time management skills
• Ability to multitask and prioritize effectively
• Ability to create and manage event budgets accurately
• Ability to effectively manage teams as well as work effectively as part of a team
• Passion for providing excellent service and quality
• Excellent written English, including exceptional spelling and grammar
• A Bachelors Degree in Marketing, Event Management, Project Management, Business Administration, Communications is a plus
• Proficiency in Microsoft Word, Excel and PowerPoint as well as Google Docs
• Design skills including Creative Suite software solutions and HTML coding is a plus (not required)
• Experience managing WordPress-based websites is a plus (not required)

If you fit the aforementioned criteria and believe you are a viable candidate, please email your cover letter and resume to jobs@imillerpr.com.

Position Title: Digital Marketing Associate
Duration: Permanent
Start Date: ASAP
Salary: Annual Salary (determined on experience)
Reports to: VP of Business Process Management


Job Description:

iMiller Public Relations is currently seeking a Digital Marketing Associate. The ideal candidate will support both iMPR and its expansive portfolio of clients in every aspect of digital marketing, including, but not limited to:

Execute regular email marketing campaigns on behalf of clients, adhering to email marketing best practices
Ensure all email marketing campaigns follow quality assurance processes to guarantee accurate and on-time campaign delivery
Deliver reports and insights that accurately measure the performance of each email campaign
Work with the team to execute client newsletters including compilation and delivery
Per direction from supervisor, manage websites for iMPR and assigned clients, including but not limited to, website content updates, blog postings, press releases, news, etc.
Perform data research
Provide support to social media effectors across all iMPR client accounts
Assist with website projects, testing and fixes
Manage contributor communications for Data Center POST/CloudPOST
Manage weekly newsletter for Data Center POST including reporting
Ability to adhere to the Core Values and Mission Statement of the Company
Other duties as assigned

Requirements:

Bachelor’s Degree or equivalent work experience
Experience with email automation, design and best practices
Experience working with WordPress
Experience with email marketing solutions such as Constant Contact, Campaign Monitor, etc.
Detail-oriented and organized
Strong sense of urgency, ability to manage details and projects while responding to changing priorities and feedback
Highly independent while maintaining the ability to work effectively in a team environment
Knowledge of HTML, CMS, Adobe Photoshop, a plus but not required

If you fit the aforementioned criteria and believe you are a viable candidate, please email your cover letter and résumé to jobs@imillerpr.com.